About Us....

Originally established on the 1st January 1975, the company was one of the first Hoover Service Centres, specialising in repairs to Hoover domestic appliances.

By 1976 the company had a showroom displaying and retailing all Hoover appliances with repairs being carried out in customers homes and in a purposely built workshop.

In 1978 the portfolio was extended to include not only the repair of Hoover products but also most makes of built in appliances.

Over the following years the company expanded not only to cover the original base in Sheffield but included Halifax, Huddersfield, Wakefield, part of Doncaster, Rotherham and Barnsley with multi-skilled engineers covering cooking, cooling (including re-gas) and laundry products.

In 2001 the name was changed to Masterfix Domestic Appliance Repairs Ltd, to re-position the perception of the company away from the small family image, in preparation for further area expansion.

In 2004 the head office and call centre was relocated to Chesterfield. Further development of the software used in the service operation, written by our sister company, was implemented to allow for supplying different information for different clients and, with all our engineers carrying company laptops with mobile internet access to full parts listings, bulletins and technical information, the transition to faster, more efficient and accurate electronic communications has been developed.

In 2008 Masterfix had embraced the developments in Information Technology and the Engineers' had direct connections to the main Servers, enabling real-time updating of Repairs Completed and parts required facilitating a faster parts ordering and hence completion of repairs.

In 2009 the operation was extended Nationally by linking with specially selected 'Service Partners', operating to Masterfix's Terms & Conditions.  Additionally, our website provided a 24/7 on-Line Booking facility.

2011 has seen our presence extend to Social Media Facebook, Twitter and LinkedIn and coming soon, a portal for Landlord and Property Developers to book calls on behalf of their clients and the facility for Electricians and Electrical Retailers to book calls on behalf of their customers.  

January 2014 hailed the move to new premises with new state of the art computerised systems, both for our Samsung Authorised Premier Service Centre and our National Network Hub for UK wide repairs.

For our Private Clients, in August 2011, the introduction of the new Masterfix Loyalty Club, offering our Customers savings on our Sales and Services.

The company is now actively seeking additional work providers in all areas with whom a specific level of quality service can be discussed and implemented.


For any additional information or initial consultation, contact us on Telephone: 01143 840000 or email us at [email protected]

Call A Member Of Our Customer Services Team Today To Book A Repair, or call us if you have any other Queries on 01143 840000  (Monday - Friday 9:00am - 4:00pm).  Click here for full contact details
Fixed Priced Labour Rates

Complete on-site repair

Full Parts and Labour Guarantee
*

Industry Trained Engineers

Hassle Free, on-line Booking 24/7
Masterfix Domestic Appliance Repairs Ltd
Book a Repair on-line, or talk to us on:
01143 840000
Monday - Friday 9.00am - 4pm
Specialising in Home Appliance Repairs for over 40 Years....
Fixed Priced Labour Rates

Complete on-site repair

Full Parts and Labour Guarantee
*

Industry Trained Engineers

Hassle Free, on-line Booking 24/7
Book a Refrigeration Repairs From ONLY £99.00
Book a Laundry Repair from ONLY £74.00
Book a Electric Oven Repair From ONLY £79.00
The Reliable Choice for Domestic Appliance Repairs
Masterfix Domestic Appliance Repairs Limited, Unit 4, Markam Vale Environment Centre, Markham Lane, Markham Vale, Chesterfield, S44 5HY. Telephone: 01143 840000
E-mail: [email protected]  (C) Digital Marketing Specialists 2000 - 2015
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DASA Domestic Appliance Service Association
A Member of the Domestic Appliance Service Association
A Samsung Premier Service Centre
Masterfix is a Samsung Premier Service Centre
Masterfix is a Member of the Whitegoods Trade Association
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